Privacy Policy

Last Updated: July 10, 2024

Introduction

Qandizarde ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website qandizarde.com and its related subdomains (collectively, the "Site") or purchase our financial education products.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or purchase our products.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register on our Site
  • Place an order for our products
  • Subscribe to our newsletter
  • Request customer support
  • Participate in promotions or surveys

The personal information we may collect includes:

  • Name
  • Email address
  • Postal address
  • Phone number
  • Payment information (we do not store complete payment card details on our servers)
  • Order history

Automatically Collected Information

When you access our Site, we may automatically collect certain information about your device and usage, including:

  • IP address
  • Browser type
  • Operating system
  • Device information
  • Pages visited and time spent on those pages
  • Referring website
  • Clicks and interactions on our Site

How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Process and fulfill your orders
  • Create and manage your account
  • Send you order confirmations and updates
  • Provide customer support
  • Send you marketing communications (with your consent)
  • Improve our products and services
  • Personalize your experience on our Site
  • Conduct research and analytics
  • Prevent fraudulent transactions
  • Comply with legal obligations

Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are small data files placed on your device that help us improve our Site and your experience.

Types of Cookies We Use:

  • Essential Cookies: Necessary for the operation of our Site, such as enabling basic functions like page navigation and access to secure areas.
  • Analytical/Performance Cookies: Allow us to analyze how visitors use our Site to improve its functionality.
  • Functionality Cookies: Enable us to remember choices you make (such as language preferences) for a more personalized experience.
  • Targeting/Advertising Cookies: Used to deliver advertisements relevant to you and your interests.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Third-Party Services

We may use third-party services to help us operate our business and administer the Site, including:

  • Payment processors
  • Shipping and fulfillment services
  • Marketing and analytics providers
  • Customer support tools

These third parties may have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Data Sharing and Disclosure

We may share your information in the following situations:

  • Business Partners: With trusted third parties who assist us in operating our business and servicing you.
  • Legal Requirements: If required to do so by law or in response to valid legal processes.
  • Protection: To protect our rights, privacy, safety, or property, and/or that of our customers or others.
  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
  • With Your Consent: In any other circumstances where we have your consent.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from your country. By using our Site or providing us with your information, you consent to this transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate or incomplete data
  • Deletion of your personal information
  • Restriction or objection to processing
  • Data portability
  • Withdrawal of consent (where applicable)

To exercise these rights, please contact us at [email protected].

Marketing Communications

You can opt out of receiving promotional communications from us by following the unsubscribe instructions included in each email or by contacting us directly. Note that you will continue to receive transaction-related emails regarding products or services you have purchased.

Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete that information as quickly as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be indicated by an updated "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Qandizarde

15 Fijai Highway

Takoradi, Ghana

Email: [email protected]

Phone: +233 55 682 4497